
30-Day Risk-Free Guarantee
We know you’ll fall in love with your FrostStep™ boots, but if for any reason you don’t, we’ve got you covered.
Try them out for 30 days, risk-free. If you’re not completely satisfied with the comfort, warmth, or quality, simply send them back for a full refund.
No stress. No hassle. Just cozy confidence with every step.
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Are FrostStep™ boots true to size?
Yes! They fit true to size. If you’re between sizes, we recommend choosing one size up for a more comfortable, sock-friendly fit.
Can I wear them for long walks or hikes?
Definitely! The lightweight sole and cushioned interior make them ideal for walking, exploring, or running errands all day without discomfort.
Are they suitable for extreme cold?
Yes, tested for warmth in temperatures as low as -30°C (-22°F). They’re perfect for harsh winters or mountain getaways.
How fast is shipping?
We offer fast and affordable shipping! Due to recently going viral most orders arrive within 5-15 business days due to high demand.
Can I return it if I don't like it?
Absolutely! We have a 30-Day Guarantee, so if you”re not happy with your order, you can return it for a full refund with no questions asked.
How do I get in contact?
You can send us an email at support@newworldtrends.com and our team will get back to you as soon as possible.